For Visitors
with Accessibility Needs

About the Museum Facilities

• Elevators are available.
• The museum has four accessible restrooms.
• The museum is wheelchair accessible. Visitors are expected to bring their own wheelchairs. However, in emergency situations, wheelchairs for dedicated use are available. Speak to an attendant at the information counter if you need to request a wheelchair. Advance reservation is not required.
• Some interactive exhibits may not be accessible to visitors in wheelchairs. Contact museum staff for more information about the exhibits.
• Wheelchair-accessible seating is available in the café.
• Service dogs, hearing-assistance dogs, and guide dogs as defined in The Act on Assistance Dogs for Physically Disabled Persons may enter the museum, but they must wear the legally required markings, and their certification (permit) must be on hand.
• Speak to a museum attendant if additional assistance is required.

About Ticket Prices

Admission is free for preschoolers with accessibility needs. Tickets for adults and children with accessibility needs are sold at the same price as child tickets. One companion may also buy a ticket for the price of a child ticket. On the day of your visit, please present a certification of accessibility need (or Mirairo ID) to enter the museum.

For Guardians of Preschoolers

• Visitors with strollers can use the stroller storage area near the museum entrance.
• You can use a stroller inside the museum, but when experiencing the interactive exhibits on the 1st floor of Exhibition Building 1, please leave your stroller in the stroller storage area near the interactive exhibits.
• The museum contains four accessible restrooms that visitors with children can use.
• Private nursing rooms are available on the 1st floor of Exhibition Building 1 and the 1st floor of Exhibition Building 3. Nursing rooms are equipped with a crib, a diaper-changing table, a waste container for diapers, a water heater for milk, a sink, a nursing chair, and a luggage hook. Men may also use these rooms.
  Diapers can be changed in any of the museum's four accessible restrooms.

About Ticket Prices

Preschoolers may enter the museum free of charge.

Participating in Interactive Exhibits

Preschoolers can experience the interactive exhibits with support from a parent or guardian.
However, people under a certain height, such as small children, may have trouble enjoying the experiences as intended. This may vary depending on the interactive exhibit, so speak to a nearby attendant for assistance.
Play tickets are not issued to preschoolers. Instead, preschoolers aged 3 or above will be given a special experience card by an attendant at the security gate. If a parent or guardian experiences an interactive exhibit together with their child, even if it's just to accompany them, the specified number of coins for the experience will be deducted from the parent or guardian's play ticket. Thank you for understanding.